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Outreach Teaching Artist

Job Title: Outreach Teaching Artist

Organization: Bay Area Children’s Theatre

Department: Education Outreach/Arts in Schools

Reports To: Education Outreach Director

Location: Schools throughout the San Francisco Bay Area; remote and/or in-person

Position Type: Part-Time Hourly

Schedule: Weekdays, roughly 8-10 hours per week during school hours between 8am-5pm.

There is an opportunity for increased hours as BACT transitions back into full programming.

Salary: $30/hour

Start Date: September 2022

About Bay Area Children’s Theatre: Bay Area Children’s Theatre is California’s foremost theatre company for young audiences. Over the last 18 years, our award-winning shows and educational programs have reached over 1 million audience members. Bay Area Children’s Theatre creates phenomenal artistic experiences for kids and families while anchoring all of our programming in the process of learning creative thinking through storytelling, imagination, collaboration, self expression, and critical analysis and feedback. We are proud to provide access to programs to all Bay Area Families and strive to provide an inclusive environment for all who come to play. Bay Area Children’s Theatre is committed to ongoing anti-racist  and anti-oppression work and reflection in order to ensure a diverse and inclusive organization.

Mission: Bay Area Children’s Theatre strives to inspire young audiences with imaginative productions, introduce children of all backgrounds to the excitement of live theatre, and create an engaging, entertaining, and educational environment in which children and their families can explore and enjoy the arts.

Job Summary:

The Teaching Artist is a collaborative position that requires a results-oriented, independent thinker who values arts education, inclusive programming, and community engagement. 

The Teaching Artist will be responsible for the implementation of in-school arts education programming and community outreach initiatives, including but not limited to: theatre classes, performance workshops, education-based outreach events for youth, programming for the neuro-atypical community and children with a range of learning abilities, and professional development workshops for educators. 

The Teaching Artist has experience and an appreciation for working alongside youth with diverse lived experiences/backgrounds, individuals living with disabilities, and uses these experiences to assist Bay Area Children’s Theatre in reaching the overall goal of providing access to high-quality arts education to all students in the Bay Area. 

Bay Area Children’s Theatre Teaching Artists must show proof of COVID-19 vaccination. Applicants who are exempt from COVID-19 vaccinations due to medical reasons or sincerely held religious beliefs will be required to take a COVID-19 PCR test and present a negative result on a weekly basis.

The duties of the Outreach Teaching Artist include but are not limited to the following:

  • Teach assigned curriculum 
  • Foster supportive, creative, and brave space that allows participants to be themselves
  • Support mental and physical well-being of participants
  • Collaborate with other teaching artists as necessary
  • Support classroom teachers to foster creative and collaborative student learning
  • Keep track of schedules and pacing
  • Arrive punctually and fully prepared
  • Attend all trainings when assigned
  • Communicate with Education Outreach Director frequently
  • Notify Education Outreach Director of any conflicts or concerns 
  • Value individual learning styles and uphold equity through culturally responsive pedagogy and social justice dimensions of artistic work
  • ­Represent Bay Area Children’s Theatre in a professional and positive manner
  • Communicate professionally with school sites

Required Qualifications:

  • A passion for inspiring young minds!
  • Experience teaching grades PK-5
  • Strong classroom leadership skills
  • Commitment to culturally responsive teaching in the classroom
  • Excellent communication skills
  • Active problem solving skills, flexibility, and creativity
  • Ability to work in a team environment with minimal supervision
  • Driver’s license and reliable transportation

Preferred Qualifications:

  • College degree in a related field (theatre, education, special education, child development, etc.)
  • Bilingual a plus, but not required
  • Improv background

Please submit a resume and cover letter to Education Outreach Director, Amber Hughes at amber.hughes@bactheatre.org

Bay Area Children’s Theatre is an equal opportunity employer and seeks workforce diversity with respect to race, ethnicity, culture, gender, age, sexual orientation, and physical abilities.

Customer Database Manager

Job Title: Customer Database Manager

Position Type: Full-Time, Exempt

Reports to: Director of Development and Communications

About Bay Area Children’s Theatre: Bay Area Children’s Theatre is California’s foremost theatre company for young audiences. Over the last 18 years, our award-winning shows and educational programs have reached over 1 million audience members. Bay Area Children’s Theatre creates phenomenal artistic experiences for kids and families while anchoring all of our programming in the process of learning creative thinking through storytelling, imagination, collaboration, self-expression, and critical analysis and feedback. We are proud to provide access to programs to all Bay Area Families and strive to provide an inclusive environment for all who come to play. Bay Area Children’s Theatre is committed to ongoing anti-racist and anti-oppression work and reflection in order to ensure a diverse and inclusive organization.

Mission: Bay Area Children’s Theatre strives to inspire young audiences with imaginative productions, introduce children of all backgrounds to the excitement of live theatre, and create an engaging, entertaining, and educational environment in which children and their families can explore and enjoy the arts.

Position Overview: Our Customer Database Manager is the backbone of our customer support team here at Bay Area Children’s Theatre. They ensure that every touchpoint in our patron’s journey is engaging, efficient, and effective, while also maintaining detailed and accurate records.  In turn, this person is responsible for increasing customer satisfaction, loyalty, and retention. The Customer Database Manager provides live, human assistance to patrons during box office hours, by answering questions and providing customer service for all ticketing, membership, and donation inquiries…ensuring all aspects of the customer experience are well documented in Civi, BACT’s Customer Relationship Management System (CRM).

Duties include but are not limited to the following:

Planning and Execution of Customer Development

  • Support all daily operations for the Box Office including, ticket fulfillment, membership registrations, exchanges/refunds, and customer service issues.
  • In conjunction with the leadership team- strategize, plan and execute audience development goals and how milestones will be tracked through the CRM system. Goals will include (but are not limited to): season/performance sales, membership sales, fundraising campaigns, volunteer recruitment, Academy registrations, and additional offerings to deepen patron’s engagement with BACT.
  • Growing relationships with new and existing patrons, donors, and organizational stakeholders to build loyalty and foster meaningful experiences for all.

Database Management

  • Create and maintain patron records in Civi, BACT’s Customer Relationship Management System (CRM), including verifying accurate contact information, documenting communications, noting requests/event participation, and action steps needed to address patron’s needs and/or further engagement.
  • Lead efforts to identify new and likely members and donors, based on customer interactions and inquiries. Working with the Director of Development and Communications to qualify their likelihood and ability to contribute.
  • Processing ticket requests for patrons, VIPs, members, donors, sponsors, and groups.
  • Lead membership and single-ticket sales initiatives with the Audience Experience Manager, ensuring season campaign goals are met.
  • Identify customer needs and take proactive steps to maintain positive experiences (i.e. handling phone/email queries, resolving customer service issues and field phone inquiries during office hours).
  • Support and execute sales/development campaigns while collaborating with colleagues on budgeting, timing, and strategy.
  • Support Academy team with customer service needs. Academy customer service needs include (but are not limited to): class payments, scholarship assistance, class performance ticketing, class registration, and waiting list tracking/support.
  • Arrange, plan and sell group tickets and register participants for other membership events.
  • Complete inbound/outbound calling or mailing projects for development and sales campaigns.
  • Ensure accurate and current information is being communicated to our constituency by conducting weekly website information verification checks.
  • Maintain up-to-date knowledge of Bay Area Children’s Theatre performances, events, outreach programs, and Academy offerings, as well as organizational policies.

Development Data Management / Gift Processing

  • Process donations and create/send gift acknowledgments.
  • Pull weekly donor information/show attendance reports to create ongoing moves management plans in coordination with the Director of Development and Communications. 
  • Work with the Director of Development and Communications to document patrons’ relationships with the company along with other biographical details, in the hopes of identifying those with greater interest and capacity for deeper involvement.
  • Support development campaigns- through data pulls, mail merges, printing campaign material and mailing campaign solicitations as needed.
  • In coordination with the Business Manager verify the accuracy of sales/gift recording in QBO. 
  • In coordination with the Director of Development and Communications provide support for donor cultivation and benefit fulfillment through CRM and donor prospect reporting.
  • Maintain donor recognition for programs and listings.

This position requires someone who is personable, energetic, motivated, hard-working, disciplined, and team-oriented. Candidates must be highly organized, comfortable in a sales-focused environment, and perceptive to growth opportunities through day-to-day patron interactions.

Preferred Qualifications

Four to five years of experience in sales and/or customer service

Minimum two years of team management experience

Patron service experience and knowledge of theatre, arts and non-profit organizations preferred

Basic IT knowledge

Advocacy-level customer service skills

Professional etiquette and work ethic

Ability to meet deadlines

Organizational, multi-tasking, and time management skills

Data management skills and abilities

Able to work weekend hours and occasional evenings and holidays

Must possess a discreet and positive work attitude

Superior attention to detail

Outstanding communication via verbal and written skills

Must be able to function in a fast-paced environment with changing priorities

Must have a current driver’s license and reliable transportation

Must be able to work weekends when needed.

BACT is open to hiring individuals with a wide range of abilities and backgrounds

*Many Positions in theatre overlap and it is not unusual to be asked to perform a task not listed in this position description. This is not necessarily an exhaustive list of responsibilities, skills, duties and working conditions associated with the job. It is intended to be an accurate reflection of the current job; however, management may revise the job tasks based on business needs including emergencies, staffing needs, and workload.

To apply, please email your resume and cover letter to the Director of Development and Communications, gabrielle@bactheatre.org

Front of House Associate

Job Title: Front of House Associate

Position Type: Hourly (Part-time)

Reports to: Audience Experience Manager

About Bay Area Children’s Theatre: Bay Area Children’s Theatre is California’s foremost theatre company for young audiences. Over the last 18 years, our award-winning shows and educational programs have reached over 1 million audience members. Bay Area Children’s Theatre creates phenomenal artistic experiences for kids and families while anchoring all of our programming in the process of learning creative thinking through storytelling, imagination, collaboration, self expression, and critical analysis and feedback. We are proud to provide access to programs to all Bay Area Families and strive to provide an inclusive environment for all who come to play. Bay Area Children’s Theatre is committed to ongoing anti-racist  and anti-oppression work and reflection in order to ensure a diverse and inclusive organization.

Mission: To ignite children’s imagination, creativity and empathy through theatre, storytelling and arts education.  

Vision: To expose every child in the San Francisco Bay Area to live theatre and theatre education by the time they finish 5th grade.  

Values

  • Curiosity: Bay Area Children’s Theatre is a collaborative, inclusive group of theatre artists, educators and administrators who value curiosity, learning and growth.  
  • Inclusivity: We practice gratitude and accountability and are dedicated to anti-racist and anti-oppressive practices in all aspects of the work we do.  
  • Creativity: Through artistic excellence, we inspire children to see an opportunity for hope and optimism in their future.  
  • Joy: We strive for enjoyment, engagement and learning for all audience members.  
  • Belonging: Our audience and students feel a sense of belonging and connection at every aspect of the BACT experience.  

Position Overview: Front of House Team Members are responsible for ensuring an exceptional customer experience for patrons before, after and during intermission at BACT performances. 

Duties include but are not limited to the following:

  • Work to ensure that patrons have a positive experience at the theatre.
    • Greeting patrons as they arrive
    • Answering any questions that patrons might have
    • Assisting patrons with ticket purchases and seating
    • Assisting patrons with merchandise and concessions purchases
    • Assisting patrons with the donation process
    • Providing anything else the patrons might need, within reason
  • Set-up and maintain the Lobby, Performance Space, and other areas.
    • Staging the Lobby
      • Setting up activity tables
      • Setting up merchandise and concession counters
      • Setting up donation counters
      • Preparing for check-in
      • Resetting after each performance
    • Preparing the Performance Space
      • Checking that the condition of the theater is up to quality standards
      • Restoring the space as needed
    • Monitoring and maintaining common spaces
      • Cleaning up messes and spills
      • Taking out the trash and recycling as needed
      • Refilling paper towels, soap, and other bathroom supplies
  • Working with team members and other BACT staff in a positive, collaborative, and supportive manner.
    • Arriving on time for shifts
    • Communicating effectively with managers and team members
    • Being proactive and anticipating team needs
    • Supporting other teams and departments, including Actors, Stage Management, Development, etc.
    • Asking for help when needed, and assisting others when help is asked for
  • Front of House Team Members should be knowledgeable and able to answer questions about the following:
    • Bay Area Children’s Theatre’s On Stage Season
    • Bay Area Children’s Theatre’s Classes and Camps 
    • Any ongoing fundraisers or donation campaigns
  • Other duties, as assigned.

*Many Positions in theatre overlap and it is not unusual to be asked to perform a task not listed in this position description. This is not necessarily an exhaustive list of responsibilities, skills, duties and working conditions associated with the job. It is intended to be an accurate reflection of the current job; however, management may revise the job tasks based on business needs including emergencies, staffing needs and workload.

To apply email a cover letter & resume to  eve@bactheatre.org

Please make sure both items are included in a single PDF.

Performers/ Teaching Artists

We are always accepting general submissions for actors. In addition, if you are interested in being a teaching artist for our Academy and Outreach programming, please let us know when you submit your audition materials!

COVID-19 vaccination is required for employment at Bay Area Children’s Theatre.

What to Submit:

  • A Headshot
  • Theatrical resume or list of previous performance experience

Submit all audition materials to casting@bactheatre.org 

Bay Area Children’s Theatre is an equal opportunity employer and seeks workforce diversity with respect to race, ethnicity, culture, gender, age, sexual orientation, and physical abilities.

Stage Manager

We are always accepting general submissions for stage managers. 

COVID-19 vaccination is required for employment at Bay Area Children’s Theatre.

To apply, please email your resume and cover letter to the Director of Production, frances@bactheatre.org

Bay Area Children’s Theatre is an equal opportunity employer and seeks workforce diversity with respect to race, ethnicity, culture, gender, age, sexual orientation, and physical abilities.

Associate Technical Director

Job Title: Associate Technical Director

Department: Production

Reports To: Technical Director

Location: Richmond/ Berkeley

Position Type: Part-time/ Full Time optional

Schedule: 20-40 hours a week M-F; occasional weekend work as needed and scheduled in advance

Salary: Salary available upon request

About Bay Area Children’s Theatre: Bay Area Children’s Theatre is California’s foremost theatre company for young audiences. Over the last 18 years, our award-winning shows and educational programs have reached over 600,000 children. Bay Area Children’s Theatre anchors all of our programming in the process of learning creative thinking through storytelling, imagination, collaboration, self expression, and critical analysis and feedback. We are proud to provide access to programs to all Bay Area Families and strive to provide an inclusive environment for all who come to play. Bay Area Children’s Theatre is actively working to become an anti-racist organization and we are committed to diversity in all areas of our work. 

Mission: Bay Area Children’s Theatre strives to inspire young audiences with imaginative productions, introduce children of all backgrounds to the excitement of live theatre, and create an engaging, entertaining, and educational environment in which children and their families can explore and enjoy the arts.

Job Summary: Assist the technical director in the planning and execution of all builds and needs of Bay Area Children’s Theatre.  The Associate Technical Director also works closely with the Director of Production and Production Manager to ensure successful load-ins, load-outs, set implementation, and storage of show materials.

The duties of the Associate TD include but are not limited to the following:

  • Assist in the building and execution of all builds and shop projects
  • Assist in basic painting for Onstage and Academy Program.
  • Perform major repairs on site for productions as needed; perform minor repairs and preventative maintenance on equipment
  • Assist in initial build needs for new performing spaces
  • Attend tech rehearsals as needed
  • Maintain a safe working environment at all times
  • Perform minor repairs on-site as needed
  • Assist TD with shop maintenance
  • Assist with maintaining the safety and cleanliness of the scene shop, prop storage, and theatre storage areas and other production spaces, as well as the associated systems and vehicles
  • Assist in acquiring necessary materials for all shop projects
  • Maintain organization in the shop and other theater spaces
  • Drive vehicles as needed – making yourself available for load-ins and strikes of Onstage and Academy Program
  • Serve as crew for all load-ins and strikes for Onstage and Academy Program
  • Execute notes during tech for all shows as assigned by Technical Director
  • Help with basic repairs at all BACT spaces. 
  • Help plan, develop, schedule, and provide the technical support needed for each production
  • Help design immersive spaces for Onstage performances

*Many Positions in theatre overlap and it is not unusual to be asked to perform a task not listed in this position description. This is not necessarily an exhaustive list of responsibilities, skills, duties and working conditions associated with the job. It is intended to be an accurate reflection of the current job; however, management may revise the job tasks based on business needs including emergencies, staffing needs, and workload.

Ideal candidates will:

  • Have a minimum of 1-­2 years experience in a professional or equivalent university setting working with and assembling scenic elements or the willingness to learn necessary skills
  • Communicate effectively both orally and in writing
  • Have strong time management skills and the ability to work independently and with a team
  • Be comfortable working in a fast-­paced, creative, collaborative environment
  • Remain calm under pressure
  • Have strong problem-­solving skills
  • Have a valid driver’s license and a clean driving record
  • Be comfortable driving a 26-­foot truck
  • Be able to lift 50 pounds

COVID-19 vaccination is required for employment at Bay Area Children’s Theatre.

To apply, please email your resume and cover letter to the Director of Production, frances@bactheatre.org
Bay Area Children’s Theatre is an equal opportunity employer and seeks workforce diversity with respect to race, ethnicity, culture, gender, age, sexual orientation, and physical abilities.