Refund & Cancellation Policy

Performance Tickets

  • All performance ticket sales are non-refundable. Refunds will be issued only in the event of a performance cancellation.
  • At the sole discretion of BACT, unused tickets may be exchanged for an alternate performance.
  • Special terms and conditions apply to Flex Pass Season Subscriptions. Please see below.

Flex Pass Season Subscriptions

  • Flex Pass season subscription sales are final.
  • Flex Pass subscriptions may be used only for BACT Mainstage productions. Sorry, they cannot be used for Theatre for the Very Young shows.
  • Flex Pass subscriptions may be used only for the current performance season. Fully or partially unused subscriptions cannot be credited toward future seasons.
  • Performance reservations associated with a subscription may be exchanged for alternate performances at the sole discretion of BACT.

TVY Two-Pack Subscriptions

  • TVY Two-Pack subscriptions sales are final.
  • TVY Two-Pack subscriptions may be used only for TVY productions. Sorry, they cannot be used for Mainstage shows.
  • TVY Two-Pack subscriptions may be used only for the current performance season. Fully or partially unused subscriptions cannot be credited toward future seasons.
  • Performance reservations associated with a subscription may be exchanged for alternate performances at the sole discretion of BACT.

Classes

  • Class registrations cancelled two weeks or more before the start date will be issued a full refund less a $25 administrative fee.
  • Class registrations cancelled less than two weeks from the start date and before the second day of class will only receive a refund (minus a $25 administrative fee) if the spot can be filled by a student on the wait list.
  • Absolutely no refunds after the second day of class.
  • A full refund will be issued for classes cancelled due to low enrollment.
Bay Area Children's Theatre  |  Phone: 510-296-4433  |  info@bactheatre.org