Refund & Cancellation Policy

Performance Tickets

• All performance ticket sales are non-refundable. Refunds will be issued only in the event of a performance cancellation.
• At the sole discretion of BACT, unused tickets may be exchanged for an alternate performance.

Classes

• Class registrations cancelled two weeks or more before the start date will be issued a full refund less a $25 administrative fee.
• Class registrations cancelled less than two weeks from the start date and before the second day of class will only receive a refund (minus a $25 administrative fee) if the spot can be filled by a student on the wait list.
• Absolutely no refunds after the second day of class.
• A full refund will be issued for classes cancelled due to low enrollment.

Flex Pass Season Subscriptions

• Flex Pass season subscription sales are final.
• Flex Pass subscriptions may be used only for performances in Berkeley, San Francisco, and Oakland.
• Flex Pass subscriptions may be used only for the current performance season. Fully or partially unused subscriptions cannot be credited toward future seasons.
• Performance reservations associated with a subscription may be exchanged for alternate performances at the sole discretion of BACT.